Credit: Joe Maring / Android AuthorityTL;DRA Pixel 9a owner recently sent their phone in for a warranty-covered repair regarding eSIM connectivity issues.The owner claims the device was in mint condition, but Google wanted to charge the owner $287.44 for damage to the screen, frame, and cameras.The Pixel 9a was sent back to the customer with none of the external damage in Google’s claims.It’s not uncommon to hear about customer support horror stories. However, sometimes there are stories that really stand out from the rest. Like this one from a Pixel 9a owner who simply wanted to fix their eSIM connectivity issues.Don’t want to miss the best from Android Authority?