I've worked from home for over 20 years now and the number of people who don't understand the work part of the term "work from home" is astounding. Kindly explain to her (or anyone else who doesn't get it) that the expectations placed on a remote worker are the same as those of an in-office employee. Your contractual obligations include the following (obviously cater your response as needed and try to be kinder than I am being here): I am expected to be at my desk from 8:00 am to 5:00 pm Monday through Friday and during these hours it is understood that I will do the following: Make scheduled calls and attend Zoom meetings. In most cases, the times set for these has been done in advance and cannot be rescheduled. Complete projects by given deadlines. Be available to communicate with management, co-workers, and clients throughout the work day. Events like dental and medical appointments that cause me to be unavailable during working hours must be scheduled in advance so last minute requests to ferry people from place to place is not an option. None of my work tasks should be done whilst driving therefore, I am unable to be a taxi service. And so on. Make it clear that if you don't work, you don't get paid and may even lose your job if you continue to be out of the office doing personal errands. If she persists, maybe look into putting a sign on your front door that states you are working and do not wish to be disturbed unless it is an emergency. Lastly, if she asks for your number (in case there is an emergency) don't give it to her unless you feel she will stick to the emergency only rule. What she considers an emergency may be vastly different from what most people would consider one to be.