Notifications can be managed in browser preferences.Jump to contentIndependentSwipe for next articleIndependent Bulletin homepageDownload our appAllNewsSportCultureLifestyleSophie ClarkSaturday 25 April 2026 10:58 BSTTrump weighs taxpayer takeover of Spirit AirlinesJetBlue is facing a class-action lawsuit in New York, accused of engaging in "surveillance pricing" by collecting consumer data without consent to charge higher ticket prices.The lawsuit, filed by Andrew Phillips, alleges the airline tracks customers' search history and location to manipulate flight costs, such as increasing prices after a customer has viewed the website.A key piece of evidence cited is an X (formerly Twitter) exchange where a JetBlue representative advised a customer to clear their cache and cookies to potentially lower a ticket price.JetBlue denies these claims, saying that fares are determined by demand and seat availability, and that the social media reply was a "mistake" by an individual crew member.Democratic lawmakers, including Rep. Greg Casar and Sen. Ruben Gallego, have also sent a letter to JetBlue's CEO, questioning the airline's pricing methods following the social media incident.In fullJetBlue accused of using ‘surveillance pricing’ to charge some passengers more for a ticketThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in