Rules-based IT operations cost businesses hundreds of billions of dollars every year. If your company depends on human labor to paper over where partial IT automation falls short, you know how much it costs to keep systems online, access controlled, and users properly provisioned.Agentic AI offers a better path forward. Instead of relying on brittle, partial automation, modern companies can use AI agents to keep their technology running smoothly with less human input. The result? Less downtime, faster service, and lower costs.But, as always, there’s a catch. Agentic AI is no panacea on its own. If you want to use agentic AI to automate and accelerate your IT operations, you need to get your data in order. Today, that information may be siloed, trapped in different repositories that your IT team has to correlate by hand to understand. Worse, your team has knowledge that is not well represented by existing databases.This is the precise challenge BigPanda is attacking with its IT Knowledge Graph. The tool connects data sources (your CMDB, observability data, etc.) with your team’s knowledge (runbooks, SOPs), with AI-powered sensing atop both to spot issues before they metastasize. By combining traditional ITops data and human knowledge, BigPanda’s IT Knowledge Graph gives AI agents the information they need and the context only people can provide.At 10 a.m. Pacific / 1 p.m. Eastern on Tuesday, April 28, The New Stack is hosting an online conversation with BigPanda founder and CEO Assaf Resnick, alongside VP of Product Marketing, Adam Blau, to break down how much companies are wasting today on manual IT operations work, where AI fits into the picture, and how you and your team can get your data ready and working for you.Register here to join the conversationCan’t join us live? Sign up now to receive the recording following the event. What you’ll take awayUnderstand why rules-based automation hit a ceiling and what a smarter foundation actually looks likeConnect siloed teams, tools, and institutional knowledge to eliminate blind spots and improve service availabilityEmpower your operations teams to detect and respond to issues faster, without unnecessary escalations or added headcountDemonstrate the business value of your IT investments with clearer metrics and operational insightUncover measurable results in weeks using a foundation that works with your existing data and toolsThe post How to prepare your company for the era of agentic ITops appeared first on The New Stack.