Trading 212 Reverses Interface Redesign After Users Warn They'll Switch Brokers: "It's Like You're Intentionally Trying To Anger Us"

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Trading 212will reverse its controversial portfolio redesign next month after usersflooded the company's forums and social media with complaints about the newinterface, marking a rare retreat for the UK-based broker.Trading 212 ScrapsPortfolio Redesign After User RevoltThe companyrolled out the redesign around mid-December, introducing a bubble-style layoutthat sparked immediate backlash from retail investors who said the changesburied critical information and made the app harder to navigate. Within 10days, Trading 212 announced it would restore the previous version."Weappreciate your feedback on the portfolio redesign and understand the concernsit raised," KrisG, a Trading 212 representative, wrote in the company'scommunity forum on December 24. "Based on what we've heard, we'll berolling out an update in January that brings back the previous layout."Reddit user Vendor_BBMC posted a screenshot from the mobile app showing what the “Portfolio” tab looks like after the changes. Unfortunately, FinanceMagnates.com did not find a screenshot of the earlier version for comparison.In the meantime, the company’s former COO launched a fractional shares and commission-free trading app for retail traders, combining Investing.one and MyInsider.app.Bubble Design Drew FireOver Screen SpaceThe newdesign replaced a straightforward list view with rounded cards and pull-upmenus that users said wasted screen space and required extra taps to accessbasic information. Portfolio holdings were hidden behind a search bar insteadof appearing immediately when users opened the app."Whyis information split into multiple bubble-style windows?" wrote userMinmax77 on December 14 in a post that received 65 likes. "The borders,padding, and background gaps take up more room than the actual content. Insteadof a clean, compact layout, everything is spread out into small 'islands' ofinformation surrounded by empty space."Userssingled out specific functionality losses. The portfolio value graph removedaxis numbers, pending orders no longer showed cash allocation amounts, and theinterface stopped respecting user color theme preferences. One user created anaccount solely to complain, choosing the username"IHateTheNewLayout.""Theapp feels completely unserious. Who creates charts without a Y-axis?"wrote user NakamuraRTS on December 16. "People are using your app todeploy their life savings. Do better in 2026."Traders Threaten PlatformSwitchMultipleusers said the changes prompted them to explore rival brokers, a threat thatappears to have caught Trading 212's attention. The complaints spread beyondthe company's official forum to Reddit and app store reviews, where userscoordinated negative feedback campaigns."Thisnew designe is terrible. It is really dealbreaker for me and Iam thinking aboutswitching to another broker," user Anibohovi wrote on December 15.User Vladel captured the frustration on December 17, writing: "Honestly I can't imagine anyone thinking this was a good idea. Why are 212 intentionally making it harder to find information? Now going from home to portfolio I can't now instantly see all the information I could before, why would you do that?? It's like you're intentionally trying to anger your users."Anotheruser who goes by mbaat said Trading 212 support initially dismissed theconcerns. "I have contacted support yesterday and they said that this wasa business decision and that there are no plans of reverting the changes,"mbaat wrote on December 18. Days later, the company announced the reversal.Company AcknowledgesDesign MisstepsTrading 212team members began responding to complaints on December 16, acknowledging theproblems. "We'reactively reviewing all the feedback we've received and have already identifieda few areas that need improvement based on your comments," wrote Bogi.H,another company representative.By December19, the company pushed minor fixes, including restoring the ability to tappending orders to open instrument pages. But the changes didn't satisfy usersdemanding a complete rollback.Thereversal announcement on December 24 drew relief from most users, though somedefended the modern aesthetic. User saifali argued Trading 212 should offerboth layouts. calling them "Modern" and "Legacy" versions -to allow continued innovation while preserving user choice."Therewill always be a group of people who will not like the new design, that's justhow it is, but design evolves and so does the taste of people," saifaliwrote on December 25.Pattern Of InterfaceComplaintsTheDecember redesign wasn't Trading 212's first brush with user interfacebacklash. Earlier in 2025, the company made changes to its home screen thatmoved watchlists into pull-up tabs, drawing similar complaints about reducedfunctionality.Severalusers called for Trading 212 to establish a beta testing program with communitymembers before rolling out major interface changes. "Pushout changes first to a beta branch with limited participation and collectfeedback, make the necessary improvements before rolling this out toeveryone," user cosmic90 suggested on December 17.Trading 212hasn't specified exactly when in January the rollback will occur or whether itwill implement user testing for future updates.This article was written by Damian Chmiel at www.financemagnates.com.