1.9 million Brits are owed energy credit refund – how to claim it | The IndependentNotifications can be managed in browser preferences.Jump to contentIndependentSwipe for next articleIndependent Bulletin homepageDownload ourSocial PartnerWe are 8 logo (opens in a new tab)AllNewsSportCultureLifestyleAnna WiseFriday 31 October 2025 09:02 GMTYou could be owed energy credit (PA Wire)Ofgem and Energy UK are urging consumers to reclaim £240 million in forgotten energy credit held in closed accounts.People who have moved house in the last five years may be owed money due to unrefunded credit balances.Approximately 1.9 million closed energy accounts currently hold credit that has not been returned to customers.Consumers are advised to contact their old energy suppliers, check final bills or log into old accounts to claim any outstanding funds.Delays in refunds often occur because customers have not updated their contact details with their previous energy providers.In fullHow 1.9 million households can reclaim £240m in energy creditThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in