Who gets paid and who pays? The FCA’s car finance crackdown

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With the consultation now ended and final rules expected in early 2026, firms must now prepare for complex portfolio reviews, operational overhaul, and direct engagement with millions of affected customers — all under intense regulatory scrutiny.On October 7th the Financial Conduct Authority finally produced its consultation paper on the scheme to redress consumers over commission arrangements in car finance transaction. The consultation paper has been hotly anticipated since the FCA announced that it was coming back in August, prompted by the Supreme Court judgement in the cases Hopcraft v Close Brothers Ltd, Johnson v FirstRand Bank Ltd, and Wrench v FirstRand Bank Ltd. These hard fought cases ultimately determined that the commission paid by lenders to car dealers breached a duty car dealers owed to their customers. This FCA paper confirmed the details of the proposed redress the industry will take in response to that breach. It also reveals which consumers will be eligible for that redress.The industry had until the 18th of November to respond to the overall design of the proposed motor finance redress scheme. The FCA said it will use the feedback from the consultation to determine the final rules for the scheme, expected in early 2026.In short, those proposals amount to compensation for consumers, including sole traders, small partnerships and unincorporated bodies, who have engaged in purchases where the relationship between the consumer and lender is held to have been unfair.Consumers will be eligible if they took out a regulated motor finance agreement between the 6th of April 2007, and the 1st of November 2024, where commission was payable by the lender to the broker. Specifically, the finance agreement will be found to have been unfair if there was not adequate disclosure of discretionary commission arrangements, if the commission was equal to or greater than 35% of the total cost of credit and 10% of the loan, or if there were contractual ties that gave the lender exclusivity or a right of first refusal.For the transactions that meet that criteria, lenders calculate the consumer’s compensation in one of the several ways. For most cases, the compensation will be based on an average of the amount overpaid and the commission paid, plus base rate interest plus 1%. However, in the rarer but most extreme cases, such as the one that triggered the Johnson v FirstRand Bank Ltd case, the lender must pay the consumer the commission plus interest.Terms and Privacy PolicyPrivacy & Cookie SettingsMore InfoS&P 5006,771.55 -80.42 (-1.17%)Dow 3047,085.24 -251.44 (-0.53%)Nasdaq23,348.64 -486.09 (-2.04%)Russell 20002,427.34 -43.90 (-1.78%)VIX19.00 +1.83 (+10.66%)Gold3,943.10 -70.90 (-1.77%)PortfolioSign in to access your portfolioSign inTop gainersHTZ Hertz Global Holdings, Inc. 6.73 +1.79 (+36.23%)XMTR Xometry, Inc. 62.62 +14.05 (+28.93%)PAY Paymentus Holdings, Inc. 36.10 +7.49 (+26.18%)MTSR Metsera, Inc. 73.18 +12.45 (+20.50%)SANM Sanmina Corporation 163.58 +23.24 (+16.56%)Top losersDGNX Diginex Limited 18.25 -5.38 (-22.77%)NCLH Norwegian Cruise Line Holdings Ltd. 18.79 -3.39 (-15.28%)NVTS Navitas Semiconductor Corporation 10.46 -1.79 (-14.61%)ZTS Zoetis Inc. 124.46 -19.89 (-13.78%)WRD WeRide Inc. 9.41 -1.49 (-13.72%)Most activeNVDA NVIDIA Corporation 198.69 -8.19 (-3.96%)PFE Pfizer Inc. 24.30 -0.36 (-1.46%)HTZ Hertz Global Holdings, Inc. 6.73 +1.79 (+36.23%)PLTR Palantir Technologies Inc. 190.74 -16.44 (-7.94%)GRAB Grab Holdings Limited 5.79 -0.29 (-4.70%)Earnings eventsMy earnings eventsEarnings eventsTrending tickersBTC-USD Bitcoin USD 99,171.12 -7,657.43 (-7.17%)ETH-USD Ethereum USD 3,098.30 -498.77 (-13.87%)HTZ Hertz Global Holdings, Inc. 6.73 +1.79 (+36.23%)XRP-USD XRP USD 2.08 -0.22 (-9.51%)NCLH Norwegian Cruise Line Holdings Ltd. 18.79 -3.39 (-15.28%)Top economic events