In a recent discussion with Finance Magnates’ JeffPatterson, Constantinos Michailides, Founder and CEO of DGM Tech Solutions,outlined how artificial intelligence, blockchain, and outsourcing are affectingthe industry. The conversation took place at iFX EXPO International2025.Outsourcing Brokerage InfrastructureDGM Tech Solutions provides back-end platform administrationservices to brokers. "We know the platforms brokers need to serve tradersglobally. While others might offer administration as a side service, it’s oursole focus—disaster recovery, 24/7 support, and platform maintenance are whatwe do daily," said Michailides.As brokers turn to outsourcing to reduce internal workload,DGM offers an option for handling these operational tasks at scale. "It’sa big overhead—not boring, but labor-intensive. Most firms aren’t willing totake it on 100%, but we’ve built processes to handle it at scale," headded.Artificial Intelligence in Brokerage ServicesMichailides pointed to AI as a key factor changing howbrokers operate. He described it as a "formidable advancement"and shared examples of its use in onboarding processes."A process that once took days now takes minutes. Aselfie cross-checked against documents via AI slashes onboarding timedramatically."You may find it interesting at FinanceMagnates.com: “We’reEngaging with CFD Providers to Resolve Their Friction Points,” Says RevolutCyprus CEO.He said DGM is applying AI to automate platform managementtasks. This includes functions like group creation and instrumentconfiguration."Imagine feeding a request to an AI model linked to thetrading platform’s backend. What took a human 20 minutes becomes a one-minutetask. That’s efficiency impacting the bottom line."Blockchain and ComplianceOn compliance, Michailides discussed the potential role ofblockchain in Know YourCustomer and Anti-MoneyLaundering processes. He proposed a system where verified users areissued digital tokens that serve as trusted IDs across financial services."If every verified client had a blockchain-based token,brokers, banks, and insurers could rely on a single source of truth. It’sfeasible—the tech exists. The challenge is adoption and regulatorybuy-in."He admitted that regulatory resistance, especially fromgovernments, is a barrier. Still, he believes the industry can influencechange."If it were up to governments and banks, they wouldstop Bitcoin immediately—it’s a threat to them. They don’t like it. But youhave to adapt, because it changes the status quo. Whether it’s feasible or not,it is 100% feasible."Technical Analysis has a pivotal role to play in trading as it allows traders to study current trading conditions and potential price movements..Read more here: https://t.co/fyHcQbhb6P.#finance #tradingtips #tradingstrategy #tradingaccount #trading #tradingsetup #forextrading pic.twitter.com/Qef0tfEgyq— DGM Tech Solutions (@dgm_tech) March 6, 2023Real-Time Risk ManagementMichailides also addressed the need for faster compliancesystems. He suggested blockchain could enable real-time due diligence withoutthe burden of complex checks."Regulators react to problems post-fact. A unifiedverification system like blockchain could mitigate risks without rigidprocesses."He added that industry-wide cooperation will be needed."The pieces are there. We just need to connect them."OutlookMichailides ended the conversation by calling for continuedinnovation. "AI and blockchain aren’t just trends—they’re tools to solvereal inefficiencies," he said, noting that events like iFX EXPO help drivethese discussions.His comments reflect a shift in how brokers approachoperations and compliance. With firms focusing on automation, the sector maysee broader adoption of AI and blockchain in the near future.This article was written by Tareq Sikder at www.financemagnates.com.