Manager, F&B Client IntelligenceAt CHANEL, we focus on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe everyone's uniqueness increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the Role:CHANEL is looking for a Manager to join our Fragrance & Beauty Client Intelligence Team in New York. In this role, the F&B Client Intelligence Manager plays an instrumental role in the design of data-powered initiatives that drive engagement for the Owned (DTC) network. The manager is responsible for delivering rich client analytics, bringing forth client development opportunities, transforming those insights into impactful, omni-channel actions that drive engagement, loyalty and growth and analyzing their impact. Our ideal candidate will have 5-8 years of experience and a passion for uncovering patterns and insights in client behavior and collaborating with business partners to action on them. What impact you can create at CHANEL: Decision Analytics, Insights & ReportingCreate client profiles, utilizing demographic, behavioral, and transactional data.Contribute to deep dive client studies with intent to answer strategic questions and influence decision making alongside the F&B Client Intelligence Team and business partners, extracting key, actionable findingsLead analysis of client behavior within Owned (DTC) channels (e.g. omni-channel, product and client lifecycle) to deepen understanding of client behavior and uncover growth opportunitiesDeliver regular reports and benchmarks on DTC client behavior, KPI (e.g. New vs. Existing, retention, 2+ visits, omni-channel, etc), and segmentation trendsSupport boutique management in utilizing client KPIs to facilitate coaching conversations and/or drive action in their individual stores.Actioning on InsightsLeverage insights to support business stakeholders in decision makingTranslate data into clear insights and recommended actions for driving increased loyalty and client value.Identify key trends, segments, and behaviors as opportunities to grow…