Setting the Stage in CopenhagenAt the forefront of telecom innovation, DTW Ignite 2025 in Copenhagen buzzed with insights into the transformative role of AI within the sector. The Fast Mode’s Tara Neal delved deep with Paul McCluskey from Wavelo to unpack how real-time data empowers Communication Service Providers (CSPs) to elevate their AI initiatives.Real-time Data: The Heart of AI RevolutionMcCluskey underscored that real-time data is pivotal for CSPs aiming to implement AI efficiently. Although data lakes are common, integrating large, context-rich datasets in real time remains challenging, especially with legacy systems needing extensive API calls.Elevating Customer Experience and Reducing ChurnAI’s impact is notably profound in customer experience automation and churn prediction. From Vodafone’s TOBi handling the majority of customer queries to Verizon’s AI tools preempting churn, telecoms see monumental improvements in customer interactions and retention, ushering in a new era of smart customer service. According to The Fast Mode, AI has become indispensable in crafting tailored customer solutions in real-time.Frauds, Networks, and EfficiencyAI’s prowess extends to fraud detection, network optimization, and energy efficiency. Machine learning technologies have excelled in detecting subscription fraud, while AI-driven network self-healing maintains seamless operations. Additionally, AI strategies support broader sustainability drives within CSP infrastructures, streamlining energy use for future 6G implementations.Bridging the Legacy Gap with WaveloWavelo, revolutionizing real-time data integration, offers CSPs a platform to bridge the gap between pioneering AI solutions and antiquated systems. Through event-driven frameworks, Wavelo transforms traditional API calls into real-time events, safeguarding the stability while accelerating AI deployments in projects like Boost Mobile’s.The Future: GenAI and Agentic AILooking forward, the shift towards GenAI and Agentic AI technologies demands even higher real-time data utilization. Wavelo anticipates this evolution, equipping CSPs with tools to seamlessly transition without discarding legacy systems prematurely.Final ThoughtsAs the telecom industry braces for an AI-driven future, companies like Wavelo are instrumental in navigating the intricate path of integrating cutting-edge technologies with existing frameworks. The journey is not only about innovation but empowering CSPs to determine their technological transformations.For more innovative insights, visit Wavelo’s Official Website.