About Us UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world. Learn more at www.ujet.cx.Location: Austin, Texas - Hybrid Role (primarily remote with 2 days onsite) At UJET, we're not just building a contact center platform; we're redefining how the world connects. We believe in a future where AI and humans collaborate to make every customer experience effortless, intelligent, and truly personal. Our cutting-edge, cloud-native platform is infused with the latest conversational and generative AI breakthroughs, enabling intelligent self-service, empowering agents, and optimizing contact center operations for leading brands worldwide. We're a team of innovators, customer fanatics, and relationship builders, driven by a shared vision of transforming customer support. If you're passionate about leveraging technology to create impact, thrive in a dynamic, fast-paced environment, and love a good challenge, you've found your people! Why UJET? Impactful Work: Be at the forefront of innovation, directly shaping the future of customer experience. Dynamic Culture: Join a collaborative, inclusive team that values big ideas, creative solutions, and powerful relationships. Comprehensive Benefits: Medical, dental, vision, 401(k) plan, commuter benefits, and more. The Opportunity: UJET is seeking a visionary and hands-on IT Manager to lead our internal IT operations from our Austin hub. We're looking…