The Load Board Goes Down, Now What?

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crashes, or the entire system goes offline—and you’re stuck. Not moving, not booking, not earning.The worst part? It always seems to happen at the exact wrong time:End of your resetYou’re empty in a major marketYou’re trying to get homeYou’ve already turned down two loads because something better “should be coming”A load board outage makes you feel powerless. Like your business disappeared in a single update. But this article is your map out of that panic. It’ll walk you through what to do in the moment, and then show you—step-by-step—how to build a freight pipeline where outages stop being emergencies.Because the truth is simple:If you rely on a load board for 100% of your freight, your business is always one outage away from a crisis.Let’s fix that.Part 1 — What To Do Immediately When the Load Board Goes DownThis is the survival section. The “what do I do right now?” moment.Here’s your playbook.1. Stop refreshing. Start calling.You already know the brokers you’ve worked with in the last 60–90 days. Pull those rate cons up. Those email addresses. Those phone numbers. Those signatures at the bottom.Pick up the phone and say:“Hey, this is Adam from ABC Freight. Load boards are down and I’m in [CITY/STATE]. Do you have anything coming out of here today?”No fancy speech. No script. Just direct, honest, and familiar.Brokers are dealing with the outage too. They still have freight. They still need trucks moved. Some of them are in full panic mode because they can’t post their loads.You calling them = you being early.You’d be shocked how often you can snag a load before it ever hits the board because you’re the one who called.2. Hit your “regular lanes first.”Think of your most common routes:Chicago to AtlantaDallas to HoustonCharlotte to PhillyIndy to ColumbusIf you know those lanes well, start with the brokers who typically book you there.Run through them in order:The reliable onesThe ones who pay decentlyThe ones who know your MC by heartThis keeps your search tight, fast, and realistic.3. Use your email as a second load board.Search these words in your email inbox:“Rate con”“Load Confirmation”“Attention Carrier”“Carrier Packet”“Previously Booked”“Shipment ID”“Tendered”You’ll instantly surface every broker you’ve worked with that is in your inbox/deleted box.Terms and Privacy PolicyPrivacy & Cookie SettingsMore InfoS&P Futures6,751.75 +90.25 (+1.35%)Dow Futures46,525.00 +317.00 (+0.69%)Nasdaq Futures25,194.00 +472.25 (+1.91%)Russell 2000 Futures2,379.30 +24.40 (+1.04%)VIX23.66 -1.03 (-4.17%)Gold4,072.10 -10.70 (-0.26%)PortfolioSign in to access your portfolioSign inTop gainersNUVB Nuvation Bio Inc. 7.15 +2.35 (+48.96%)EXAS Exact Sciences Corporation 86.18 +16.50 (+23.68%)AMTM Amentum Holdings, Inc. 25.52 +3.73 (+17.12%)PACS PACS Group, Inc. 16.83 +2.40 (+16.63%)TMDX TransMedics Group, Inc. 133.47 +16.40 (+14.01%)Top losersWIX Wix.com Ltd. 101.70 -25.22 (-19.87%)DGNX Diginex Limited 13.46 -2.74 (-16.91%)QFIN Qfin Holdings, Inc. 19.23 -3.19 (-14.23%)ES Eversource Energy 65.26 -9.28 (-12.45%)POWL Powell Industries, Inc. 285.29 -36.10 (-11.23%)Most activePLUG Plug Power Inc. 1.9000 -0.2400 (-11.22%)NVDA NVIDIA Corporation 186.52 +5.16 (+2.85%)ONDS Ondas Holdings Inc. 7.50 -0.34 (-4.34%)OPEN Opendoor Technologies Inc. 6.69 -0.83 (-11.04%)ABEV Ambev S.A. 2.4700 -0.0600 (-2.37%)Earnings eventsMy earnings eventsEarnings eventsTrending tickersNVDA NVIDIA Corporation 186.52 +5.16 (+2.85%)AVGO Broadcom Inc. 354.42 +13.92 (+4.09%)CRWV CoreWeave, Inc. 74.92 +0.02 (+0.03%)ETH-USD Ethereum USD 3,187.77 -11.34 (-0.35%)PANW Palo Alto Networks, Inc. 199.90 -1.10 (-0.55%)Top economic events