Action will be taken against e-commerce entities using dark patterns: Consumer Affairs Secy

Wait 5 sec.

The Central Government is taking strict action against e-commerce companies using deceptive tactics. Consumer Affairs Secretary Nidhi Khare warns against unfair trade practices like hiding negative reviews. E-commerce entities are advised to conduct self-audits and avoid dark patterns. The department has issued guidelines and notices for violations. Strict action, including raids, will be taken against violators.