Municipal councils rarely dominate national headlines, yet they make decisions that shape our daily lives more directly than any other level of government. From land use to transit, policing to public health, councils are where competing priorities collide and where communities see democracy up close.As municipalities across Canada prepare to elect new councils in the fall, it’s worth asking not only who should represent us, but how those representatives should conduct the public’s business once they take office.One answer is deceptively simple: councils should strive to deliberate well.What good deliberation looks likeLegislative debate lies at the heart of democratic governance, but deliberation is more than debate. It is the public, reasoned process through which elected representatives weigh competing claims, examine evidence, listen to one another and adjust their positions in light of stronger arguments.Good deliberation can be measured in terms of specific criteria, including: Clear articulation of reasons: Participants explain why they support or oppose a proposal, grounding their arguments in evidence, community needs, or principles of justice — rather than self interest.Responsiveness: They engage directly with one another’s arguments and stay focused on the issue at hand. When persuasive counterarguments are presented, they show a willingness to adjust, refine, or even rethink their positions.Respectful tone: Disagreement is inevitable — and healthy — but it must be conducted without personal attacks, sarcasm or dismissiveness. Respectful debate rests on fairness and on recognizing that participants’ interests and arguments are offered in good faith and deserve to be taken seriously.Decisiveness: Deliberation is not endless talk. It culminates in decisions that are clear, consequential and publicly justified.American political theorist Jane Mansbridge reminds us that while pluralist democracy is necessarily about competing interests, there is a need to push “beyond adversary democracy” toward a more co-operative model. That can result in people trying to understand one another’s diverse perspectives, search for common ground and justify decisions in terms others can accept. When these elements are present, elected representative bodies not only make better decisions — they also strengthen public trust. In an era of polarization and disinformation, this kind of democratic practice isn’t a luxury — it’s a necessity.How well do municipal councils deliberate?Mansbridge based her analysis on an in-depth study of political deliberations in a small Vermont town, where she attended meetings for almost two years and conducted numerous interviews with residents. Applying her insights to my own research with colleagues on town hall debates in Canada and New Zealand, we argue that these local bodies can be ideal venues for visible, reasoned and respectful deliberation. Despite different national contexts, the two countries have similar local government structures, including traditional ward-level elections and “weak-mayor” systems, where the mayor has limited formal authority.Unlike national legislatures, city councils are also generally small, non-partisan and close to the communities they serve — all features that should enhance the quality of deliberation. Yet this potential is not always realized.The debates we examined concerned the contentious matter of electoral reforms to add Indigenous voices to city council. In Canada, Hamilton City Council in Ontario and the Halifax Regional Council in Nova Scotia are the only local governing bodies we know of that have formally addressed the issue — albeit in an exploratory manner. But in New Zealand, the question of adding Māori seats on local councils has been much more widely debated. Read more: The Māori ward vote in New Zealand contains important lessons for Canada New Zealand/Canada comparisonFor comparative purposes, we looked at the largest New Zealand cities where the Māori population comprise 10 per cent or less of the electorate, approximating the Canadian situation. Two of the councils we studied (Hamilton in Canada and Auckland in New Zealand) voted against motions to explore or instate Indigenous seats, while four (Halifax in Canada and Dunedin, Tauranga and Wellington in New Zealand) approved moving forward on the issue.We hand-coded hours of debate using the discourse quality index (DQI), a measure widely used to assess speeches in parliament, while also deciphering substantive themes. While the content of arguments was similar across all six cities, we found the quality of deliberation differed markedly. On a zero-to-one scale, Hamilton’s city council ranked lowest with a DQI of 0.45, while Halifax topped others with a score of 0.68. Looking at the speeches of individual councillors, we found that those who opposed Indigenous seats used less respectful discourse than supporters (average DQI 0.43 vs. 0.64), including more polarizing interjections.Examples included members who shouted at or turned their backs to others, refusing to engage. Some resorted to personal attacks, or accusations of racism and anti-democratic maneuvering. As one New Zealand councillor exclaimed: “We are throwing elected representation to the dogs.” Another in Canada reasoned that Indigenous people were requesting “to sit at the table without being elected… that’s how I understood it” — even though the motion was merely to study options for bringing Indigenous voices to council.Quality of online public discourse matters tooDeliberation does not end when councillors leave chambers. How elected members communicate with the public — especially online — now also shapes the broader democratic climate around municipal decision making. Social media has become a fertile environment for incivility, harassment and toxic exchanges, and research suggests some politicians have learned to exploit this dynamic. Read more: Some politicians who share harmful information are rewarded with more clicks, study finds At the national level, there is ample evidence from Canada, the United Kingdom and many other countries of the heightened impact that digital vitriol has on women, LGBTQ, racialized and Indigenous candidates and office holders. But reports from Canada, New Zealand and elsewhere suggest the effects of digital harassment may be even more profound in local politics, where the erosion of local news outlets can heighten communities’ vulnerability to disinformation, out-of-context clips and performative antagonism designed to inflame outrage rather than inform. According to a recent study in the U.K., online abuse is now the biggest deterrent to people serving as councillors.In response, some are pushing back. The Elect Respect campaign, initiated by Mayor Marianne Meed Ward of Burlington, Ont., is one recent example: it calls out abuse and harassment directed at women in politics and urges elected officials to commit to “respectful debate” rather than personal attacks. Read more: ‘Quiet, piggy’ and other slurs: Powerful men fuel online abuse against women in politics and media Similarly, the Association of Municipalities of Ontario has developed its Leading with Respect Handguides that provide practical resources for councils to navigate conflict and build a culture of civility in their workplaces. Initiatives like this highlight the growing recognition that the tone of public discourse is inseparable from the health of local democracy.A call for more deliberative local democracyWherever you live, the next municipal election is a chance to think about what kind of council your community needs — not only in terms of policy, but also democratic practice.When councillors treat one another as partners in problem-solving rather than opponents to be defeated, they help build the mutual respect and shared understanding that Mansbridge argues are essential for democratic legitimacy. In a time of polarization and growing online toxicity, the quality of our local democratic conversations may matter as much as the policies they produce. Municipal councils across the country have the opportunity to show that talk matters — and that better talk can lead to better democracy.Karen Bird receives funding from the Social Sciences and Humanities Research Council of Canada (SSHRC).