Crypto.com Slashes 12% of Workforce in AI-Driven Restructuring

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Key TakeawaysThe Singapore-based exchange is eliminating roughly 180 positions, accounting for 12% of total staffCEO Kris Marszalek declared that businesses refusing to embrace AI face inevitable collapseCrypto.com invested $70 million acquiring the ai.com domain earlier this yearBlock, Algorand Foundation, and Messari have announced comparable AI-related workforce reductionsThe platform recently secured conditional authorization for a U.S. federal trust banking operationCrypto.com has announced plans to eliminate approximately 180 positions from its workforce of 1,500 employees. The Singapore-headquartered digital asset exchange attributes the reduction to its strategic pivot toward artificial intelligence-powered business operations.According to a company representative, all impacted employees have been informed and will be provided with severance packages and career transition assistance.We are joining the list of companies integrating enterprise-wide AI. Companies that do not make this pivot immediately will fail. Companies that move slowly will be left behind. Companies that move immediately and pair the best AI tools with top-performers will achieve a level of…— Kris | ai.com (@kris) March 19, 2026In a candid statement, CEO Kris Marszalek emphasized the urgency of AI adoption. “Companies that do not make this pivot immediately will fail,” he wrote on X. “Companies that move immediately and pair the best AI tools with top performers will achieve a level of scale and precision that was previously impossible.”This marks the third workforce reduction at Crypto.com within the past four years. The exchange previously trimmed 20% of its staff in 2023.Earlier in February, Marszalek revealed the company allocated $70 million to acquire the ai.com domain name. This acquisition underscored the platform’s commitment to expanding its artificial intelligence capabilities. According to Gartner’s latest research, worldwide AI expenditure approached $1.5 trillion in 2025.Industry-Wide Trend of AI-Driven Workforce ReductionsCrypto.com’s decision reflects a broader pattern across the cryptocurrency and technology sectors. Multiple companies have disclosed similar workforce adjustments this week linked to AI implementation.The Algorand Foundation announced a 25% staff reduction on Wednesday, citing challenges from the “uncertain global macro environment.” Cryptocurrency analytics provider Messari similarly implemented staff cuts and executive restructuring as part of its AI transformation strategy.Payments technology firm Block reduced its employee count to 6,000 last month, representing a 40% decrease. CEO Jack Dorsey explained that artificial intelligence capabilities are enabling leaner teams to achieve greater productivity and speed.Additionally, OKX reorganized its international institutional division earlier this year, resulting in an undisclosed number of job eliminations. Polygon dismissed 60 team members in January. Across the broader U.S. technology sector, approximately 22,291 positions were eliminated last year.Banking Authorization Advances Despite Staff ReductionsEven as it reduces personnel, Crypto.com continues advancing its regulatory standing within the United States.The platform recently obtained preliminary authorization from the Office of the Comptroller of the Currency to operate a national trust banking institution. Upon final approval, this designation would enable Crypto.com to provide federally supervised digital asset custody services, staking operations, and trade settlement infrastructure.This regulatory milestone arrived shortly after the organization contributed $5 million to a super PAC supporting former President Trump.Crypto.com disclosed approximately 100 million user registrations and roughly $750 billion in transaction volume throughout 2025.Last month, the exchange also introduced a prediction markets feature for U.S. customers, expanding its product portfolio.The conditional trust banking authorization from the OCC represents the platform’s most significant recent advancement in securing U.S. regulatory approval.The post Crypto.com Slashes 12% of Workforce in AI-Driven Restructuring appeared first on Blockonomi.