Disney fans are furious about a recent trend of guests receiving “strikes” via email.A lot has changed about Disney parks since the COVID-19 pandemic, but few updates unanimously irk fans quite like the park reservation system. Guests are now largely required to reserve a date to visit Walt Disney World Resort (unless they have a dated ticket) and Disneyland Resort, which eliminates some of the spontaneity once enjoyed by locals.Credit: DisneyThis extends to passholders, too. At Disneyland Resort, guests with a Magic Key – the new annual pass system introduced post-pandemic – must book their visits instead of randomly dropping by the parks. While plenty of slots are typically available, peak periods can book up fast, and no pass provides access to Disneyland Resort 365 days per year.Not only does Disney require reservations, but it also penalizes the passholders who make reservations and don’t use them.Disneyland’s Three-Strike Rule means Magic Key holders can only miss up to three reservations for Disneyland or Disney California Adventure Park within the span of 90 days. If a guest misses three, they are temporarily prohibited from booking or modifying Disneyland reservations for 30 days.Credit: DisneyLately, however, some guests have received random strikes from Disney – despite the fact that they haven’t missed their reservation.Disney Starts Penalizing Random GuestsA guest took to Reddit to share one experience.Their friend scanned into the park earlier this month, only to receive an email the next day that said “she apparently ‘never scanned into the park’ and wanted to know if anyone else experienced this.”Even after speaking to Disney directly, the situation has yet to be remedied.Credit: DisneyThey said: “She spoke to the ticket booth and they gave her a number, called them they basically went in circles saying yeah we don’t have anything on our end you scanned in. she said she can provide a bank statement and a receipt from the pretzel she purchased and they were like yeah we can’t use that. they proceed to ask if she used her discount there (you literally can’t use a discount at the carts) or basically anything that required her to use her magic key and which she didn’t.”After being transferred to another department, their friend was told the situation would need to undergo review. “They end up saying the same thing and just say it will have to be reviewed and they’ll explain whether they’ll take off the strike or not even tho she can provide a bank statement on her purchase within the park,” they wrote. “She also gave them her friends pass info and they see that scan into the park and said they would check the cameras when she scanned in to find my friend. my friend says to them ‘oh i can tell you exactly what i was wearing’ and the person on the line just was quiet and didn’t want that info?? idk its so weird how they’re being stupid about this.”As it turns out, they’re far from alone in this experience, with another sharing their experience.“My husband and I had this happen to us about a year ago. We are Magic Key holders so we’re at the Park a lot. We got a notice the day after we had gone there that my husband had never scanned into the Park, so that was the first of three no-shows before he was penalized. I called the Magic Key customer service line and was completely stonewalled. They even had a record of me ordering us dinner through the app. Two full spaghetti and meatball platters with two drinks. When I said do you think I ordered all that for just me, the c/s person told me she wasn’t there to judge. OMG. They refused to take the no-show back. Period. No matter who I talked to.”Credit: Vince Fleming, UnsplashAnother said, “It happened to my daughter. She and her 3 year old went to the park and somehow the 3 year old didn’t get scanned in. I know she appealed it somehow and got it taken off. She took lots of pictures on her camera but they wouldn’t take that as proof. They asked if she bought anything or did any of the park pictures (she had not). She was very frustrated by the whole thing.”Others have had more luck proving their presence in the park via Photopass and Lightning Lane transactions.“Happened to us once,” one user said. “We used the chat feature and were able to prove we were there with a purchase we made and magic key photos. But the experience changed our behavior- after that, once we checked in, we would also go on the app and make sure we scanned in by making our next reservation.”Is It Time For Disney to Change Its Reservation SystemDisney World has loosened its rules somewhat when it comes to park reservations.Credit: DisneyNowadays, a series of pre-selected “Good to Go” days provides passholders with unrestricted access to certain parks.Annual passholders may also visit the theme parks after 2 p.m. without a theme park reservation – with the exception of Magic Kingdom, the resort’s (and the world’s) most-visited theme park, on Saturdays and Sundays.Disneyland Resort, however, remains slightly more strict when it comes to reservations. But with so many guests facing issues years after their introduction, maybe it’s time for change in the OG House of Mouse.Have you ever received an unjust “strike” from Disney?The post Fans In Uproar After Disney Starts Issuing Random Warnings to Park Guests appeared first on Inside the Magic.