Samsung says viral Galaxy Ring battery swelling is an ‘extremely rare case’

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The Galaxy Ring has been in the news quite a bit since yesterday, and not for the reasons Samsung would have liked. A user had shared on X how their Galaxy Ring's battery had swollen, causing it to get stuck on the finger, with the user having to go to a hospital to get it removed. Samsung has now sent out a statement clarifying that this an “extremely rare case.”Samsung has retrieved the affected device for investigationA spokesperson for Samsung reached out to us with the following statement: “The safety of customers is our top priority. This is an extremely rare case, and we are in direct contact with Mr. Rotar to retrieve the product and learn about the concerns.“Daniel Rotar had shared what happened with his Galaxy Ring on X yesterday and that post has now gone viral with more than 15 million views in just one day. Per his latest update, Samsung provided assistance for the travel disruption he faced due to this issue. The company has also collected the Galaxy Ring from him for further investigation.He does point out that prior to this, the Galaxy Ring's battery had been acting “weird” with excessive battery drain. Several other users have complained about irregular battery drain on the Galaxy Ring, but it's important to note that correlation doesn't equal causation.Samsung will surely get to the bottom of this and provide a more comprehensive reason behind what has transpired. The company has sold millions of Galaxy Ring units over the past year with no incidents, so aside from the post blowing up (pun intended) on X, it's best not to read too much into it.The post Samsung says viral Galaxy Ring battery swelling is an ‘extremely rare case’ appeared first on SamMobile.